Terms & Conditions

These are the Terms and Conditions of service for Cube-i Ltd.
We are company number: 08643374
Our registered office is at:
Unit 34 Celtic Court, Ball Moor, Buckingham MK18 1RQ

Any terms or conditions sought to be imposed by either party shall not be incorporated into the Contract and shall have no effect unless agreed to in writing by the other party.

We may, as your agent, directly or through an intermediary ask another contractor (“Third Party Contractor”) to carry out some or all of any work which you instruct us to carry out for you. We shall pay the reasonable charges of Third Party Contractors on your behalf and recharge them to you with our own fees. We will ensure that the Third Party Contractor fees which are recharged to you are in line with the fees we will have quoted to you, had we done the work ourselves. We will take all reasonable care in selecting and instructing a Third Party Contractor.

The fee for the supply of services are set out are quoted on a per job bases. We shall invoice you on completion of the work. Invoiced amounts shall be due and payable once the service has been delivered.

We shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 1.5% per annum above the base rate of the Bank of England.

The fee of the services is exclusive of Value Added Tax which shall be charged at the rate prevailing at the relevant tax point.

We will supply all services within a reasonable time.

In the event that you or your client are not able to provide timely or accurate information to us to enable us to carry out the Services in conformity with the contract we shall not be liable to you for any non-conforming services which are directly linked to any error or omission in any brief or other information or data provided by you or your client.

If the cost to us of carrying out the work is subsequently increased by reason of increases in the cost materials and/or labour and/or any other factor outside our control, then we shall notify you before undertaking any work to which the increase will apply. If you require us to discontinue the work, you shall only be required to pay us for the work already carried out.

Unless the Agreement provides otherwise, the price for the goods and/or services shall be payable no later than 31 days from the date of the relevant invoice. The time stipulated for payment shall be of the essence of the Agreement. Failure to pay within the period specified shall entitle us to write to you upon the expiration of seven days notice, to charge you for costs and expenses incurred in recovering late payments, and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date.

We will permit you to cancel this Agreement by sending written notice no later than 7 days after the date on which this Agreement has been signed. If you request cancellation at a later date, then unless we are in breach of contract, you will be charged 25% of all fees for cancellation 1 month prior to the service being provided, 50% of all fees for cancellation over 14 days prior to the services being provided, 75% of all fees for cancellation between 2 and 14 days prior to the services being provided and 100% of all fees for any cancellation less than 48 hours prior to the services being provided. Onsite crew costs will be charged at 100% from 14 days before being required onsite.

In the event of cancellation by Cube-i a full refund of all payments will be made to the client, which would be limited to the sums already paid to The Company by the client, we will not be responsible for consequential losses suffered by the Client as a result of the cancellation.

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Except for death or personal injury caused by our negligent acts or omissions we shall only be liable for any loss or damage which is a reasonably foreseeable consequence of a breach of this Agreement.

You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach or default in the discharge of your obligations.

Where we need to carry out work on your premises and/or install equipment, we will not accept liability for the cost of repairing or replacing parts of your existing system which occurs due to faults in your system unless we have been negligent in not realising that such damage may occur or in the way we did the work.

Nothing in this Agreement shall exclude or limit the Company’s liability for death or personal injury resulting from the Company’s negligence or that of its employees, agents or sub-contractors.

Parties to this Agreement agree to submit to the exclusive jurisdiction of the courts of England and Wales.

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written.

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

To protect your own interests please read the conditions carefully before signing them. If you are uncertain as to your rights under them or you want any explanation about them please write or telephone to our customer queries department, at the address and telephone number set out above.

If you are unhappy with any aspect of our service, please contact the Cube-i on 01604 419780. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.

We reserve the right to make minor changes to this Agreement from time to time. Any major changes will only be made with your agreement.

You consent to the computer storage and processing of your personal data by us in connection with this Agreement and to the transmission of this data across the company and its business partners for the purposes of our legitimate interests including statistical analysis, marketing of our services and credit control. If you breach this Agreement, your personal data may be disclosed or passed to third parties to the extent necessary to assist recovery procedures.